Harris Animal Hospital

Harris Animal Hospital
Harris Animal Hospital 6805 Peters Creek Rd Roanoke, VA 24019
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value

Very unhappy with this vet clinic. Been raising dogs over 30 yrs. & took an elderly tiny house dog to them to have only her teeth cleaned & when we returned they had burned lots of non cancerous moles(moles had already been tested) off of her body all over without even calling us to ask & charged us. Dog was trembling, bleeding, oozing burnt spots all over her. We even specially said do not do anything else without calling us first. Yet, this was the result. I refused to pay for a service I did not request & I reported them too. Who cares if your old dog has skin colored moles that is cosmetic not necessary......the dog suffered.
by Stevens xxx.xxx.20.252
June 02, 2015
Dr. Harris is a horrible person. A heartless female dog!!
by nunya xxx.xxx.31.80
October 26, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was the office accommodating when booking an appointment?
Very good
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
by Anonymous xxx.xxx.157.144
September 27, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.88.208
January 25, 2014
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.114.165
January 24, 2014
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.128.10
August 16, 2013
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Ron Worley xxx.xxx.22.208
March 22, 2013
It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose.
by Debbie xxx.xxx.44.125
October 22, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.44.125
October 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Debbie Clark xxx.xxx.44.125
August 29, 2012
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