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Westridge Equine & Small Animal Center

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Westridge Equine & Small Animal Center
Westridge Equine & Small Animal Center
(17 Reviews)
> Get Phone Number & Directions
4538 Highway 62 West Pocahontas, AR 72455
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Does this provider have a good professional reputation within your community?
Definitely
Did you feel like this provider's office was sufficiently staffed?
Yes
Was this veterinarian friendly?
Extremely Friendly
by john xxx.xxx.223.143
April 30, 2014
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Would you recommend this animal hospital to others?
I Already Have
Was this veterinarian friendly?
Extremely Friendly
by Pam Richards xxx.xxx.181.181
February 28, 2014
This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They made the extra effort to make sure every question and concern I had was addressed. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by joe hoskins xxx.xxx.62.108
November 02, 2013
They are so kind and caring, and they came in to the office at around 930 on a Sunday night to help my cat. They wouldn't deny anyone that needed help. I know I can always count on them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to my home. It was so easy to find, I didn't have any trouble at all. They always go above and beyond to help me with anything I need. They never complain about anything ,even though I was always calling to check on my cat and coming in to see him, he was hurt pretty bad and had to stay there for several days and I know I can always count on them. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Robyn Wood xxx.xxx.75.121
August 20, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the examining rooms clean and free of odor?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.175.144
May 07, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Janet xxx.xxx.224.139
January 28, 2013
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.16.26
January 07, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this veterinarian friendly?
Extremely Friendly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Janet xxx.xxx.12.145
December 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Diane Depietro xxx.xxx.13.169
September 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.101.126
March 16, 2012
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Map and Directions
4538 Highway 62 West, Pocahontas, AR 72455