Derby Pond Animal Hospital

Derby Pond Animal Hospital
Derby Pond Animal Hospital 2757 USRoute 5 Derby, VT 05829
Add a Review

Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Was the provider's staff welcoming to you?
Yes
by L White xxx.xxx.225.16
February 28, 2014
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.39.203
December 09, 2013
Did you feel safe in this provider's care?
Yes
Would you recommend this animal hospital to others?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous xxx.xxx.182.175
November 29, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.129.70
November 14, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this veterinarian friendly to your pet?
No way!! I would never trust him/her alone with my pet!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.184.146
April 24, 2013
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.49.155
April 02, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
No
Did you leave the animal hospital feeling satisfied with your visit?
Not satisfied, but not unhappy
by Nat xxx.xxx.177.167
March 17, 2013
Their staff was not friendly at all, I didn't feel welcome there. They acted as though we were bad or nasty or something.
by Joe xxx.xxx.206.170
January 10, 2013
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Would you recommend this animal hospital to others?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.129.238
December 31, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.159.88
November 09, 2012
Add a Review