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Green Hills Veterinary Clinic

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Green Hills Veterinary Clinic

Moberly, MO
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Green Hills Veterinary Clinic
Green Hills Veterinary Clinic
(6 Reviews)
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1709 Urbandale Drive Moberly, MO 65270
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Worst experience ever long story short we had our 14 year old beloved family member put to sleep and we waited almost a month for his ashes only to find out he was never sent to the crematorium and that he had been in their freezer this whole time and when I asked how this could have happened all I got was excuses and how it wasn't their fault. I got my 150 refund that I paid for his cremation back and his body so I could lay him to rest myself. I don't feel like I over reacted to the situation he was very special to our family and having him put to sleep was the hardest thing we had to do but he got to the point where he couldn't walk and hold is bowels or bladder we thought we were giving him a little bit of dignity but there is none in this and it would be no different in my opinion if it had been one of their love ones and they had waited a month to get their ashes back only to find out they haven't been sent to the crematorium yet and had been in a freezer in a trash bag all this time and let's face it if I hadn't of called who knows how long he would have stayed there
by Heart broken xxx.xxx.83.47
December 09, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Definitely
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.3.37
June 11, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.218.135
July 08, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.168.120
April 29, 2013
They gave my dog a medication that has almost killed him. He still can't eat by himself. Now my dogs nostrils are swelling up. When I tried to call they told me the vet wasn't going to see me again.
Also when my dog was so sick he couldn't even lift his head and his tongue was hanging out the side of his mouth I called and they told me the vet had the day off!!! I said we'll aren't you a group practice. They told me the other vets don't like to see the other drs patients. DO NOT TAKE A LOVED PET HERE
by Anonymous xxx.xxx.249.65
March 29, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this animal hospital's staff friendly?
Yes
by Anonymous
January 02, 2012
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Map and Directions
1709 Urbandale Drive, Moberly, MO 65270