RESPIRATORY CARE ASSOCIATES LC

RESPIRATORY CARE ASSOCIATES LC
RESPIRATORY CARE ASSOCIATES LC 813 N LOUDOUN ST WINCHESTER, VA 22601
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Staff
3 star average for Staff
I needed help in an emergency situation. From out of town. I did everything they asked. Had my doctor fax a prescription, they contacted my insurance to make sure I was covered, etc. They played around for hours and finally left me hanging. Obviously did not want to give me the machine I needed as I was from out of town, We asked about purchasing outright and getting reimbursed. They agreed immediately. and said they would submit the claim. Months later - nothing. My insurance had received nothing. So, I filed claim. Then they filed too - they started getting payments but it took constant harrassing them to get the money we are owed. Still have not gotten full reimbursement. I am considering legal action as my son-in-law is an attorney there. DON'T deal with this company.
by Disgusted xxx.xxx.178.130
September 05, 2017
Knowledgeable and professional RT's and staff that truly care about their patients and their medical needs. I would recommend to anyone that has a loved one in need of medical equipment needs!!
by JB xxx.xxx.109.50
March 10, 2016
Was the staff at this retail store friendly?
Not one bit
Would you refer this retail store to a family member or friend?
No, If I had known how terrible they were I never would have gone.
Were you able to get all of your questions answered while you were at this retail store?
None of my questions were answered
Did this retail store have reasonable prices?
Not at all, they were ridiculous!
Was it easy to find parking at this retail store?
No, I had to pay for parking!
by Anonymous xxx.xxx.178.25
June 10, 2014
Was the staff at this retail store friendly?
Yes, they went above and beyond
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
How would you compare this retail store to other retail stores that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.200.3
April 16, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.82.36
February 12, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have reasonable prices?
Yes
by Anonymous
March 09, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this provider to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
January 28, 2012
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