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EDGE MEDICAL SUPPLY LLC

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EDGE MEDICAL SUPPLY LLC
EDGE MEDICAL SUPPLY LLC
(24 Reviews)
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1308 COMMON ST STE 209 NEW BRAUNFELS, TX 78130
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Expertise
4 star average for Expertise
they are rude and don't know how to work on getting your medical stuff ordered.
by Billie Jo Fisher xxx.xxx.211.56
November 14, 2023
My Dr requested medical equipment, it's been three weeks, have not had anyone reach out to me, I've personally visited the location, and was told they received the order from my Dr. but that it could take up to a month for insurance to process. Just called my insurance company and learned they have not received any information or documentation from them?!
Unbelievably bad business practices. I would not recommend this company.
by Diana xxx.xxx.69.6
June 16, 2023
After being diagnosed with MS, I went in about 5 yrs ago to get a wheelchair and walker. Nobody was available so I left my name and number. I waited a week with no reply. I called two times after and spoke to a person who said they promised they would find my paperwork and get bad. NOPE. I gave up. Now looking again and not sure if I even want to try their again....so frustrating.
by Charmdat xxx.xxx.18.146
February 10, 2023
Gilbert, the driver that delivers my husband's oxygen should be the poster person for Edge. He is always pleasant, and goes beyond what is expected. He is worth the companies weight in gold. He is the kind of employee that anyone would want
by Sweeney xxx.xxx.131.222
December 03, 2021
Did this retail store have reasonable prices?
Absolutely!
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Yes, they went above and beyond
Was the retail store easy to locate?
Fairly Easy
by Cal xxx.xxx.30.48
May 29, 2019
Edge Medical Supply was great when dealing with us for my husband's oxygen concentrator and supplies. When I would go by the local store, they were always very helpful and worked great with our doctor.
by The Salas Family xxx.xxx.3.208
May 19, 2019
Used to be the best. Sad too say, now they r the worst. Never seem to have copies of faxed reports. Been waiting over 6 months for equipment and there is always an excuse or they say they r still waiting on paperwork. It is a waste of time to use them. Go elsewhere!
by Anonymous xxx.xxx.180.167
October 03, 2018
leave messages, and none are returned... what a wasted moment in my life... and this is medicine at its best? get a life
by Dr. Eugene Emahiser xxx.xxx.249.150
August 14, 2017
Extremely rude reception from Paul who I understand is the floor manager. I know the people being 'helped' that were before me and they said they had the same experience. They reported Paul.
This business closes at 4pm - a point neither of us knew or noticed. Closing time was evident as my handicapped husband and I were ushered out the door at 4pm prompt. We had arrived at 3:30.
by unsatisfied customer xxx.xxx.123.44
December 05, 2016
I suggest you pick up all your visit notes and prescription and hand deliver to this company. Otherwise you will be waiting weeks. No follow through from employees. They just leave you hanging for weeks. I called everyday for a week after the second week of waiting, still no results. I then called in the morning and in the afternoon everyday- still no follow through! I spoke with my physician office several times and even received a conformation they faxed things over to Edge medical. Still they said they had not received anything. If my insurance did not require me to use them I would never use them!!!!
by AnnoyedBeyondBelief xxx.xxx.229.244
October 25, 2016
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Map and Directions
1308 COMMON ST STE 209, NEW BRAUNFELS, TX 78130