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APRIA HEALTHCARE INC

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APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(10 Reviews)
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1000 RESOURCE DR BROOKLYN HEIGHTS, OH 44131
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
EVERY TIME I HAVE A ISSUE ITS MY FAULT OR IM CRAZY THESE MACHINES ARE HOT AND LOUD AT NIGHT OXYGEN
by ME xxx.xxx.73.108
August 27, 2016
Worse company to deal with. Charges for fraudulently! Not an ethical company. Same on Apria!
by LEY xxx.xxx.8.70
July 14, 2016
Your terrible
by Gerry xxx.xxx.150.193
December 14, 2015
The worse company ever to deal with. ON hold for at least 45mins. I have been trying to get a CPAC Machine replacement part since July of 2015 and its now September, there are so many different departments to get thru and still I do not have a replacement part or usable CPAC machine for my 89yr old mother with sleep apnea. I have talked to at least 5 customer service people and a supervisor who sound like I was interrupting her lunch and I just hung up and I am looking for a Medical Supply Company with GOOD customer service and can stand by their products! ARE THERE ANY OUT THERE PLEASE CONTACT ME!
by #ANGRYWOMAN xxx.xxx.192.60
September 15, 2015
Tried to order oxygen. waited 1/2 hr on phone got disconnected twice. Finally got thru and told I had to take bottles to branch to get filled. Sure would hate to be confined to a bed. Bad attitudes, could care less.
by Ron xxx.xxx.42.71
January 14, 2015
Did this provider answer all of your questions?
Some were answered
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.67.220
May 29, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider answer all of your questions?
Some were answered
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.25.171
January 17, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.126.31
April 18, 2012
They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to waste my time on hold. (15-20 min not unusual. longer at times) The office was easy enough to find.
by Anonymous
December 08, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 18, 2011
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Map and Directions
1000 RESOURCE DR, BROOKLYN HEIGHTS, OH 44131