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DOME INTERNATIONAL INC

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DOME INTERNATIONAL INC
DOME INTERNATIONAL INC
(9 Reviews)
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24 15TH ST 2ND FL STE 205 BROOKLYN, NY 11215
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Consumer Feedback

(9 Reviews)
13 months ago I received a USED bed from this company. Both the headboard and footboard have deep gashes in areas and when I questioned the guy who set it up he said its all they had available. At least I feel like I got a new mattress it was wrapped nicely and that made it seem better. But after sleeping on it for one night I realize this bed was horrible and I should have made a complaint right then and there but I asked the social worker at my doctor's office and she said maybe one of those machines would help that blows up the mattress toppers. $89 later I found out to guess what it doesn't..not her fault. Then we tried a new mattress while better the bed folds funny..But DOME STINKS. Susan and Kristin are nice its MERLYN if her supervisors or the owners of this business don't seriously think about letting her go the are doing their business a big disservice. She is rude, unprofessional, loud, obnoxious, I can't even think of all the words to explain how horrible of Customer Experience I had with her today. I was to the point I was in tears saying don't you care i am a cancer patient and your screaming at me. I couldn't even think of all I wanted to say. I also see in 2019 someone left a review involving the same issue I myself encountered with Merlyn. Maybe her supervisor and or the owner of this company should sit up and take notice. I plan on making not only her complete lack of respect and customer service experience and poor judgment of how to treat customers in this type of business especially with the elder, ill, or both. Not to also mention the bedding and other mobility aids that may or may not be needed well I am now not too much in the mind to have anything in the future come from this company.
by Susan Marschall xxx.xxx.148.241
September 04, 2020
Excellent customer service , especially by Teema. We had many problems with doctors' paperwork, and she stuck by us. Have received products in the past with record speed.
by lilt905 xxx.xxx.66.182
December 24, 2019
A HORRIBLE COMPANY.STAY AWAY... CUSTOMER SERVICE REP WAS A COMPLETE RUDE INDIVIDUAL..MERLYN NEEDS A reality CHECK..RUDE RUDE RUDE..STAY AWAY
by Mercy xxx.xxx.94.110
October 30, 2019
The staff were excellent. Got my mom a replacement air mattress immediately. Showed up on time and we’re very professional. Thank you.
by Sheryl xxx.xxx.215.27
January 15, 2018
Best service out there
by CM xxx.xxx.70.182
December 11, 2017
The worst customer service I have ever received. They cannot get pick up and delivery days correct and simply do not care.
by L.Carson xxx.xxx.244.12
August 22, 2017
Does this provider return your phone calls?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.236.76
February 17, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.44.11
June 27, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
December 29, 2011
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24 15TH ST 2ND FL STE 205, BROOKLYN, NY 11215