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AMERICAN HOMECARE SUPPLY NEW YORK LLC

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AMERICAN HOMECARE SUPPLY NEW YORK LLC
AMERICAN HOMECARE SUPPLY NEW YORK LLC
(8 Reviews)
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2170 UNION RD WEST SENECA, NY 14224
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
I agree the billing dept.is horrible.Nobody answers the phone,you have to leave a message.They called me back 2 out of 3 times,only to leave a message because I can't take calls at work.The person leaves their direct#,but you again only can leave a message.They also sent a bill for 8 months ago,the previous calendar year,and then want their money yesterday.I don't remember exactly what I owe them for!
by anonymous xxx.xxx.130.198
October 15, 2015
I already wrote a review that did not show up anywhere. So this will be shorter.

This company had a terrible, rude, dismissive billing department that seems to feel it is effective communication to scream and intimidate their customers instead of clarifying questions. They are derogatory in their terminology and tone and blatantly disrespectful. I assume many of their customers are elderly perhaps this works some of the time...but not on this old gal. SHAME ON YOU!!!
by Erin Sullivan xxx.xxx.160.99
April 11, 2015
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.52.100
January 06, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.141.180
December 03, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Would you recommend this provider to others?
If I Had To
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.146.96
April 16, 2013
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Yes
by Lisa xxx.xxx.47.8
January 23, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
January 03, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 25, 2011
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2170 UNION RD, WEST SENECA, NY 14224