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HI TECH HEALTHCARE INC

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HI TECH HEALTHCARE INC
HI TECH HEALTHCARE INC
(8 Reviews)
> Get Phone Number & Directions
1805 Shackleford Rd Norcross, GA 30093
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Very unhappy with Hi Tech. I was told I would own my machine after 13 payments when obtaining a CPAP unit from Hi Tech back in December 2014. I have made 18 monthly payments and they continue to send me monthly bills. I can not recommend Hi Tech to anyone. They will not even talk to me over the phone after one of their technicians recently told me I was correct.
by McFarland xxx.xxx.229.158
August 05, 2016
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get all of your questions answered while you were at this retail store?
Yes
by Anonymous xxx.xxx.124.218
June 10, 2014
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They didn't help me as much as I was hoping and didn't answer all my questions. They were a little too argumentative. They didn't seem like they wanted to listen. on the face of it I can't say i was treated badly just very manipulated. keep an eye on your wallet with these guys. more important advise I can offer, is don't let them sell you something your doctor's office did not recommended or prescribed. They have a pretty convincing staff who will lead you to believe you have to buy something which is not necessary. be firm with them. Also check your equipment with your doctor. They 'sold me' a humidifier of which i found out later, was not humidifier and when I called them on it, they said it was on back order. many more issues . My advise, is be careful when dealing with Hi Tech healthcare tell your doctor to recommend a new product provider.
by egg man xxx.xxx.58.192
January 10, 2014
Did this provider answer all of your questions?
Some were answered
Did this provider answer all of your questions?
Some were answered
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.46.166
September 30, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.77.207
June 26, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider answer all of your questions?
Yes
Would you recommend this provider to others?
No
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.84.225
February 04, 2013
They always made sure that I wasn't in any pain. I was given a polite greeting when I walked in. It was nice to be acknowledged. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Anonymous
November 15, 2011
Was this provider friendly?
Polite Enough
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
March 21, 2011
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Map and Directions
1805 Shackleford Rd, Norcross, GA 30093