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LINCARE INC

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LINCARE INC
LINCARE INC
(34 Reviews)
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612 QUAKER LN S STE B WEST HARTFORD, CT 06110
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Consumer Feedback

(34 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Does anyone ever answer the phone at their West Hartford CT location?
by M. Urbonas xxx.xxx.248.202
November 09, 2015
Their service is absolutely terrible I called at 4 o'clock p.m. and they told me that Mary was on lunch and she would call me back in 20 minutes I never received a call then on last Monday I spoke with someone and they told me that they were going to call me back later in the day and again no one called I don't know what's going on but the supervisor should start doing a better job supervising their staff. I will be down at the office on Monday to file A formal complaint
by Larry xxx.xxx.145.245
November 06, 2015
28 minutes on hold before I ever got to a live person, who was in another state and she could not reach anyone at the local office to help me understand why the nebulizer has not been delivered in over a week.
by Laurie xxx.xxx.13.95
September 11, 2015
Please enter your review here.
by liz K xxx.xxx.157.66
December 18, 2014
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.240.51
April 25, 2014
There have too many incompetent people that answer the phone and give you incorrect information. First person said they would look in to the different CPAP machines and tell me what I could have but never called back the second call was to an answering machine that said to leave my information and they would call me back but never did. The third person said that I would need a Doctor's prescription the replace my broken seven year old machine even though I was a long term Lincare customer. They would call my Doctor and get back to me, but never did. The forth person said there were no notes in my file for a new machine request, plus I did not need a Doctors prescription to replace my broken machine. She set up an office appointment and will have my machine in another week. It only took four phone calls but it looks like I will only be with out a CPAP machine for three and a half weeks.
by Doug xxx.xxx.116.25
March 27, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this provider's office easy to locate?
Fairly Easy
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.174.70
December 19, 2013
Have called twice to get CPAP supplies has been over a month since I originally called to order. 2nd time I called they told me that they have no record of calling the first time. CSR was pleasant during my 2nmd call but 2 weeks later still have nothing in hand!!!
by Andy xxx.xxx.0.38
December 16, 2013
They stink. Were supposed to deliver a walker to my elderly mother on a Thursday morning. Called them over and over. They were mean and doing me a favor talking to me. They told me it would be there Friday. By 5PM Friday another call to them and still no walker. They finally called on Monday to say they were on their way. It was easier to just go buy one so we did. Not worth the $72 purchase for such aggravation. When you need equipment, you need it NOW not 4 days later. IDIOTS.
by Dr. Mom xxx.xxx.244.254
November 01, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.67.237
September 13, 2013
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Map and Directions
612 QUAKER LN S STE B, WEST HARTFORD, CT 06110