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Chris Colavito

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Chris Colavito
METRO MED
(10 Reviews)
> Get Phone Number & Directions
5410 E PIMA ST TUCSON, AZ 85712
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
rented a lift chair on 01/28/21, when employee's came to pick it up on 03/01/2021, employee's forced the chair through my front door and damaged the outside molding surrounding the door frame, it is completely pulled away from the wall. I was not at home and I am recovering from surgery and at therapy, my grandson was here, he is 23 yrs old, ;he stated the employee trying to get the chair out just forced it through the door and everyone heard the "crack " and the employee just said "OH" and kept pushing, put the chair in there vehicle and left, my grandson immediately after the man was out of the doorway all the damage was done and called him mother who lives directly across the street from my home, she came over and immediatley called Metro Med and left a message what had happened and they need to call me to get the door frame repaired. When I returned home I called Metro Med twice and lef:t messages to call me. Finally after two days someone called me at 8:15 a.m.(they do not open till 10:00 a.m.) and instantly told me they were going to talk first and then I could. This person was very nasty to me and said they did not do any damage and I said that they did so what do we do, they say they did not do the damage and I am saying they did, this person then yelled at me and said "good luck with that" and hung up on me. I have filed a complaint with the BBB and as of a week letter they have not responded to that. I am a handicapped 71 year old woman on a walker and I did not damage my door frame. This employee or owner I am not sure as no name given my circumstances bullying me to go away. My next step will be the media. I have two witnesses and pictures. This person should be ashamed of himslef.
by Cynthia C Tate xxx.xxx.80.240
March 08, 2021
Was the staff at this retail store friendly?
Yes, they went above and beyond
Are you going to visit this retail store again?
Without a doubt!
Was it easy to find parking at this retail store?
Yes, it was convenient
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.140.164
May 23, 2017
I am a concierge at a Country Club. I recommended this company to one of our members. She trusts that my recommendations are trustworthy. She needed the wheelchair at 9:00 am and explained to them that it was important to have it at that time. The chair did not arrive until 9:30. When I called the company to let them know they should have let her know it might not be delivered at the promised time, so her entire group of 20 did not have to wait 30 minutes, the man that answered the phone told me it was a "$21 + $25 delivery charge" order and it was not a priority. I think that is horrible customer service and was shocked by his response. I will not recommend this company to my members or guests in the future. I take customer service seriously and only recommend those companies that deliver on their promise or at least apologize to customers if things come up, not excuse it by saying they prioritize by cost.
by arlene corey xxx.xxx.204.225
March 07, 2015
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.2.203
October 31, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you by name?
Sometimes, but not always
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by cactusori xxx.xxx.37.2
August 05, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this provider to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.112.43
March 18, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.143.161
March 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.97.77
August 07, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
August 26, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 18, 2011
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Map and Directions
5410 E PIMA ST, TUCSON, AZ 85712