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Highland Square Veterinary Clinic

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Highland Square Veterinary Clinic
Highland Square Veterinary Clinic
(8 Reviews)
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Lakeland, FL 33813
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
My pups don't like coming here, they don't like going to any vet. Vet=shots and putting things where they don't want things put. I on the other hand love them. They take the time to listen to your problems (my pups problems) and then do a thorough check. A bit pricey but when it comes to my fur babies they deserve the best. I never took my son to the cheapest, I took him to the best, my pups deserve the same.
by Diane A. xxx.xxx.111.44
April 17, 2015
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous xxx.xxx.228.25
July 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Dianne xxx.xxx.1.246
July 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.176.207
April 17, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Sometimes, but not always
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Would you recommend this animal hospital to others?
I Already Have
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
November 15, 2011
Were the kennels and holding areas clean?
Yes, they were spotless
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 21, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 17, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. I was left in the appointment room by myself, but they eventually returned. They need to treat their staff with more respect. They weren't overly rude but they could have been a lot nicer. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Anonymous
March 15, 2011
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Lakeland, FL 33813