Owens Cross Roads Animal Clinic

Owens Cross Roads Animal Clinic
Owens Cross Roads Animal Clinic 9221 Highway 431 South Owens Cross Roads, AL 35763
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Love this place.
by Susan Casey xxx.xxx.91.227
April 26, 2019
Good caring office staff and vet. Fair and reasonable pricing.
by revcampbell xxx.xxx.116.78
August 18, 2015
I was very pleased with Dr. Young and all his staff. They were competent and caring and helped my rescue pup overcome a terrible case of Demodex mange. She is now happy and healthy.
by Kristie xxx.xxx.145.234
September 05, 2014
Did the veterinarian allow you to stay with your pet at all times?
Yes
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.121.7
January 22, 2014
Does this provider offer any coupons, discounts or promotions?
Yes
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.41.100
August 29, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.95.40
August 08, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.215.22
July 03, 2013
Are you going to visit this provider again?
Without a doubt!
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Amy99z xxx.xxx.125.209
December 12, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this veterinarian answer all of your questions?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Susan xxx.xxx.176.34
October 03, 2012
I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
Dr. Young is the best Vet in the world. I would travel thousands of miles to take my pets to him. He is one in a million with a top notch staff.
by Anonymous
February 22, 2012
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