Southlake Animal Hospital

Southlake Animal Hospital
Southlake Animal Hospital 4506 Lake Valley Drive Hoover, AL 35244
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
We have been using Dr. Whitfield for 20 years. He is a wonderful, kind and gentle man. We would not go anywhere else unless we had to.
by sfleming116 xxx.xxx.56.166
February 20, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.58.13
April 06, 2013
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
by Anonymous xxx.xxx.167.32
December 05, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.113.84
October 10, 2012
I use both the Weatherly and Southlake clinics depending on where my day takes me. I have had nothing but wonderful experiences at both locations. The staff always know my pets by name and always have time to explain everything to me concerning my pets care. I'm a pet Mom of two cats, one of whom is diabetic and has been for 4 years now - thanks to great care he is doing wonderful. I also have two dogs and one of them suffers from allergies - he gets lots of love and care at the clinic plus they call on a regular basis just to check and see that he is doing ok. Last year, we had to put our 15 year old dog down, the compassion and care we received at the Southlake clinic made our experience so much easier. Our pets will be patients of the Weatherly & Southlake clinics for life. From Syrius, Evie, Kovu, Mika, Lori & Bart - Thank You !!!!
by Strouss House xxx.xxx.56.178
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by tim ryan xxx.xxx.246.72
May 01, 2012
Would you recommend this animal hospital to others?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
September 15, 2011
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