Bear Creek Animal Hospital

Bear Creek Animal Hospital
Bear Creek Animal Hospital 2352 County Road Ss Rice Lake, WI 54868
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
A few years back we needed to have our ill cat put down . We called on a Friday and were told they could not do it untill the following monday..So much for compassion.We call another vet who did it right away. We then purchased two more cats from the pound and had their shots at the second vet. Now we ran into a urine problem with our cat and called Bear creek who informed us that since we sere not customers we could not get in for a month! Guess I am supposed to let them urinate on the bed for a month. Poor service!!!!
by Lee xxx.xxx.136.149
May 15, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.148.91
March 31, 2012
Was this provider's office clean?
It was satisfactory
Was this provider late to your appointments?
No, they were on time
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
February 20, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
February 17, 2012
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Were the waiting room chairs comfortable at this animal hospital?
Average
Was the waiting area spacious?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 13, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous
September 17, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did this animal hospital use current and safe equipment?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
May 11, 2011
They are incredibly over-booked because they are the best. A no nonsense vet, who listens to my opinion. She even checks the animals who stay overnight herself!
by Anonymous
March 22, 2011
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