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Bonsack Veterinary Hospital

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Bonsack Veterinary Hospital
Bonsack Veterinary Hospital
(9 Reviews)
> Get Phone Number & Directions
Roanoke, VA 24012
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
my dog was very sick I called they said they would call back to see what they could do they never called back very disappointed in this vet .by the time we did get him to a vet it was to late we had to put him down he was our best friend it hurt so bad .but I guess it’s all about the money.shame on you.we need free care for our pets.
by Tammy Mcpherson xxx.xxx.12.154
November 06, 2023
the Best Vet we have ever had. Dr Alvin ( Vet ) and Shelly (receptionist & Vet assistant) are wonderful with Pets. we have been going there a little over 9 years. they feel like family to us they have been there for us with our older cat Smokey who we just put down the end of July though the 9 years we had him . and they were a big comfort to us and have been there for our cat Arianna a little over a year and our cat Andy that is new to our vet we have had since Feb. Bonsack Vet. they have hearts of gold and are great with animals. My husband and I recommend them to everyone.
by Jacqueline Paysour xxx.xxx.4.28
September 10, 2018
by Anonymous xxx.xxx.12.38
July 26, 2013
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.87.35
June 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.16.205
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by tina xxx.xxx.180.206
July 02, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
by Anonymous
December 13, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous
October 05, 2011
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 13, 2011
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Roanoke, VA 24012