Monelison Animal Clinic

Monelison Animal Clinic
Monelison Animal Clinic Madison Heights, VA 24572
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
I love the care provided to my animals here and one doctor even made an emergency house call. Awesome care.
by B H xxx.xxx.74.203
April 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
January 23, 2012
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Was this animal hospital's staff friendly?
Not Really
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
December 18, 2011
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Were the waiting room chairs comfortable at this animal hospital?
Average
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
September 12, 2011
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
March 25, 2011
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