Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I was confident that they were using the latest treatment methods. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. Everyone in my community knows that they are the absolute best in the field. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
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