Academy Veterinary Clinic

Academy Veterinary Clinic
Academy Veterinary Clinic 17023 Jefferson Davis Highway Colonial Heights, VA 23834
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
January 30, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
January 28, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 02, 2011
Did this animal hospital use current and safe equipment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 18, 2011
Was the waiting area spacious?
No, but I can always find a seat
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous
September 19, 2011
Was this animal hospital's staff friendly?
Yes, they went above and beyond
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider answer all of your questions?
Yes
by Anonymous
September 07, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Never, and I always forget
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 18, 2011
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was this provider's staff friendly?
Friendly Enough
by Anonymous
July 19, 2011
We have taken our pets to this vet for 20 years. The reason for this is the caring quality of the vet and the staff. Any time we have questions, they are fully and completely answered - sometimes even with pictures drawn by the vet to help explain. We have had several of our pets euthanized at the end of their lives by this vet, and I honestly think it hurt the vet as much as it hurt us. I would never take my animals anywhere else.
by Anonymous
July 14, 2011
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
July 06, 2011
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