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Edgewater Animal Hospital

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Edgewater Animal Hospital
Edgewater Animal Hospital
(13 Reviews)
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1933 Sycamore Avenue Buena Vista, VA 24416
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been using this clinic for many years. Dr. Whitten is one of the best veterinarians I have ever met. Not only is she knowledgeable but she is compassionate. I have struggled with many setbacks with a couple of my furbabies over the years and she has always been on top of things. She is very matter of fact and she has never "wasted" my money on unnecessary diagnostics, etc... She is always an advocate for the animal even if it means that it's time to say goodbye; and when that time comes you truly experience the sincerity and love that she has. And last but not least the staff, her "right hand girls" are very professional and compassionate as well. I walk through the door here and the atmosphere is pleasant and cheerful. Thank you Edgewater Staff for all you do!
by Chrystal Knick xxx.xxx.166.170
August 11, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was the background music pleasant while you were in the waiting room?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you by name?
Mostly
by Anonymous xxx.xxx.160.119
August 19, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Did this provider listen to your input and concerns?
Absolutely
by Judy Clements xxx.xxx.161.116
April 19, 2014
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. It is obvious that their office is cleaned regularly. It was fantastic. I was extremely satisfied with how smoothly my pet's appointment went and how helpful the vet was. It really went well. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Tom xxx.xxx.155.102
January 01, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this veterinarian answer all of your questions?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.135.8
December 27, 2013
Does this provider offer any coupons, discounts or promotions?
Yes
Did this veterinarian answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by anonymous xxx.xxx.72.246
December 11, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.77.109
September 16, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this veterinarian answer all of your questions?
Yes
Would you refer this provider to a family or friend?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.165.65
March 12, 2013
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people!
by Anonymous
December 16, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 06, 2011
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Map and Directions
1933 Sycamore Avenue, Buena Vista, VA 24416