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Apple Grove Veterinary Clinic

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Apple Grove Veterinary Clinic
Apple Grove Veterinary Clinic
(16 Reviews)
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New Castle, PA 16101
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 10, 2011
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
September 04, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Were you able to relax during your appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
by Anonymous
August 24, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 15, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 10, 2011
They made the extra effort to make sure every question and concern I had was addressed. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They never left me for an extended period of time and I never felt ignored. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Anonymous
May 31, 2011
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New Castle, PA 16101