They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Everyone in my community knows that they are the absolute best in the field.
They made the extra effort to make sure every question and concern I had was addressed. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They never left me for an extended period of time and I never felt ignored. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
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