East Pennsboro Animal Clinic

East Pennsboro Animal Clinic
East Pennsboro Animal Clinic 103 East Shady Lane Enola, PA 17025
Add a Review

Consumer Feedback

(49 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous xxx.xxx.158.168
December 24, 2012
Most important of all was the respect I receive as the pet's owner. Even if and when my own ideas about appropriate pet care differed from the doctor.

It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by ruth xxx.xxx.168.217
December 18, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this animal hospital use current and safe equipment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous xxx.xxx.67.84
December 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.190.37
September 04, 2012
The Vet is very knowledeable and makes sure every single question I have about my animal is answered. Their staff is very friendly and obvious animal lovers. The doctor takes the time to explain everything, options and recommendations. The office was easy enough to find. I feel very comfortable taking both my dog and cat to this clinic and have been very satisfied with the care provided here.
by amar xxx.xxx.158.135
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Cindy Hunn xxx.xxx.80.45
August 08, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.81.22
July 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.234.110
June 29, 2012
I've been taking my dog to see Caroline and Dr. Edmiston since I moved to Enola about 6 years ago, and they are so much better than the larger practice I used to visit! It's very easy to make an appointment (I normally call just a few days ahead), and although all phone calls go to voicemail because there are only the two of them there, they are great about calling back quickly to answer questions and schedule appointments. My dog is old and has numerous health issues, and they've been great with helping me find the right medications and such to keep him as healthy as possible. They were also incredibly helpful and accommodating when my brother needed assistance with his cats a few years back. Because it is a small practice, you don't have the stress of sitting in a waiting room with other pets and worrying about them getting along... I've never waited more than a few minutes after arriving, and there's never been more than one other pet in the waiting area. Can't recommend them enough!
by Alanna xxx.xxx.246.1
June 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.169.49
May 29, 2012
Add a Review