Andrew Stachmus, Business Manager

Andrew Stachmus, Business Manager
Pleasant Valley Animal Hospital 808 Pleasant Valley Blvd. Altoona, PA 16602
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Dr. Matt is super caring for the animals. Took fantastic care of my dog, that was very sick! We made several trips for care and I can't say enough about how pleased I was with the care.
by Heather xxx.xxx.65.197
July 29, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Absolutely Not
Is food and water always available for your pet at this veterinarian's office?
Never, and if I ask they seem annoyed to have to get it
Was this animal hospital's staff friendly?
No, they were rude
Was the wait time for your appointment reasonable once you got to the office?
No
by Anonymous xxx.xxx.160.249
September 27, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Absolutely Not
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
Was this veterinarian gentle when caring for your pet?
Absolutely not! They were very rough and seemed to have complete disregard that my pet was scared
Was the waiting area spacious enough?
Not at all
by Anonymous xxx.xxx.187.119
August 23, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.245.254
June 12, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Did you feel that your waiting time was acceptable?
Mostly
Were you glad that you had the appointment with your provider?
Yes
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.255.55
May 20, 2014
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.16.90
July 19, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.116.212
June 16, 2013
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.16.51
February 28, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider treat their staff well?
Yes, they treat their staff with respect
by David R xxx.xxx.66.249
January 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.84.142
July 31, 2012
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