Mountain Top Veterinary Hospital

Mountain Top Veterinary Hospital
Mountain Top Veterinary Hospital State Route 296 Hensonville, NY 12439
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by mack xxx.xxx.214.226
July 31, 2018
excellent service, ben using them for a long time
by bkjetset xxx.xxx.132.42
August 08, 2017
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
How would you rate your experience with this provider?
Better than most
Were the waiting room chairs comfortable at this animal hospital?
Average
Would you refer this provider to a family or friend?
Definitely
by Anonymous xxx.xxx.3.194
May 30, 2014
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.89.129
March 23, 2014
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Would you recommend this animal hospital to others?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Anonymous xxx.xxx.60.103
February 15, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.14.52
June 20, 2013
I'm always amazed at how considerate they are for my pet's well-being and addressing my concerns. Their advice is always wonderful and always with the best interest of my pets. I was pleased with their professionalism and a courteous staff. Everything seemed safe and current, and I knew my pet was in good hands. They always make sure to return my phone call as soon as possible. I never had to doubt their qualifications. I am completely comfortable knowing Dr. Terelle is professional, most knowledgable and compassionate.
by Mr & Mrs Knowles xxx.xxx.199.134
February 14, 2013
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office clean?
It was satisfactory
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous xxx.xxx.201.252
January 10, 2013
Did this provider answer all of your questions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
October 03, 2011
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