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Steuben Veterinary Clinic

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Bath Veterinary Hospital

Bath, NY

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Steuben Veterinary Clinic
Steuben Veterinary Clinic
(8 Reviews)
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Bath, NY 14810
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Our dog Bo was attacked by some sort of animal this morning while going out for his morning potty break. My husband took him to our Vet Doc Hammond that we have had for years. My husband said the lady at the front desk was not helpful and RUDE! He said they were busy...she said you can leave your dog and my husband asked any idea of how long it might be? She was rude and said no idea. Really?? Wouldn't you think a little compassion would have taken place? So my husband was pissed and said you will not receive any more of my business. He left went to the other Vet office in Bath. Ends up Bo needed put out for surgery and his wounds stitched! I called Doc Hammond's office...told the lady she was very RUDE! I demanded to talk to Doc Hammond. He did get on the phone...he was screaming at me stating his front desk staff were not RUDE! I said the HELL there not. Told him the situation with Bo...again screaming at me...SAID DON'T CALL ME AGAIN! I will forward your records. SERIOUSLY!! This is how you treat a customer of YOURS and in an emergency situation!!
by Melanie xxx.xxx.71.102
March 20, 2019
I am so happy to have found this Vet Clinic. Very low key and a bit of a country vet atmosphere, but excellent care for my dog. I would recommend this clinic to anyone.
by Lala xxx.xxx.236.11
February 20, 2018
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
If I Had To
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Did this provider listen to your input and concerns?
Mostly yes
Was the office accommodating when booking an appointment?
Very good
by Anonymous xxx.xxx.6.71
July 31, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
Does this provider have helpful information available online?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Sharon xxx.xxx.87.206
April 10, 2014
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Were the examining rooms clean and free of odor?
Yes
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.75.85
March 07, 2014
Did this provider listen to your input and concerns?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this animal hospital to others?
Yes
by Anonymous xxx.xxx.52.203
September 23, 2013
Never go to Steuben Veterinary Clinic! The staff is unprofessional, and when you walk in the first thing you notice are the women who are working there are talking loudly about their personal lives. Earlier today I was in because my cat had minor surgery and some stitches fell out. I was told when I came in that there would be no charge for re suture, after everything was said and done it was demanded of me that I pay for a job that should have been done correctly in the first place. The staff is rude, condescending, and incredibly incompetent. This was a bait and switch. I advise everyone with pets, if you want the best care possible for them, do not take them to Steuben Veterinary clinic. If I could give them a lesser rating than .5, I would.
by Nyssa xxx.xxx.133.200
February 11, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider listen to your input and concerns?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
August 08, 2011
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Bath, NY 14810