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Sylva Animal Hospital

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Sylva Animal Hospital
Sylva Animal Hospital
(14 Reviews)
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Sylva, NC 28779
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
If I Had To
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Not really
Did this provider give the impression that they cared about your concerns?
Not really
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
by Anonymous xxx.xxx.122.28
January 10, 2018
Very satisfied with their services; very caring staff and doctors.
by nil xxx.xxx.22.156
March 20, 2016
we have been pleased with them and they are more than willing to work us when when we need it
by CJordan xxx.xxx.213.54
December 26, 2015
Yesterday, which was day 4 of continuous torrential rains in our area, I had a time sensitive appointment to have my Vizlsa puppies' tails docked, which could not have been put off to another day.

When I arrived my Vet, Dr. Sandy Black was there waiting for us. I thought nothing of it, until I learned from someone else in the waiting room that 2 bridges had been damaged and closed due to flooding on Connelly's Creek. Dr. Black had walked 1.5 miles, in the pouring rain, in the dark, at 6:30AM to be able to make it in to work to care for her clients and patients. I appreciate the depth of her dedication and commitment to us. Their beautiful new facility is now operational, making the experience even more pleasant.
by Galloping Gypsies xxx.xxx.16.72
December 03, 2015
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Marlene xxx.xxx.162.24
January 04, 2014
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider have helpful information available online?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.212.61
August 05, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this animal hospital to others?
I Already Have
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.169.87
February 11, 2013
I took my cat in to get a physical, they had he had fleas. And were very rude about it, like i wasn't doing anything to try to take care of them. The vet said just comb him and vacuum everyday, so i did. I return two week later to get him neutered and when i picked him up they said that he still had fleas and took the initiative to treat him for them. And again, were rude, like i am an irresponsible pet owner, though i only did what the vet told me to do: comb and vacuum. Though they were rude, what really upsets me is that they treated my cat without my consent. Though it wasn't that much more expensive, what if I couldn't cover it? But mostly, don't treat my cat for ANYTHING else, unless you ask me and i give you permission. Very unprofessional. I left the vet very angry and upset and I will probably never return.
by Mary xxx.xxx.130.98
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.167.102
August 04, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Anonymous
March 04, 2012
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Sylva, NC 28779