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Hillcrest Animal Hospital

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Hillcrest Animal Hospital

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Animal Care Center

Poplar Bluff, MO
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Hillcrest Animal Hospital
Hillcrest Animal Hospital
(20 Reviews)
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Highway 67 South Poplar Bluff, MO 63901
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this animal hospital?
Not really
by Anonymous xxx.xxx.116.145
March 28, 2013
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
by Anonymous xxx.xxx.189.103
February 21, 2013
This facility killed my dog. Took him in for problems with lethargy and gait. Doc gave him a medication for join pain and arthritis. He got worse over the next couple of days. Took him back as he began to vomit as he progressly got worse and became more and more weak. Doc sent him home with medication to control stomach upset and vomiting. He stopped drinking and eating and became extremely bad off. Called the vet for an emergency visit but he died on the way to the vet's office. Will never take my animals to them again. We refused to pay the emergency bill, and they turned it over to the prosecuting attorney's office and had a warrant set for my husband's arrest as it was in his name. They are not thorough. My dog is dead. My husband paid the fine as he is not a criminal. These individuals do not deserve to have a license. After the incident, we received notifications to get shots for animals.belonging to someone else. There was no, I'm sorry; no remorse; no anything. I WANT MY DOG BACK. They should have kept him and run more tests, but they sent him home. Even I knew he wasn't well enough to come home. That is why we take our animals to the vet; they are supposed to know more than we do and take care of them. I will never seek assistance from these veterinarians. They are obviously not knowledgeable in areas of dire need. My dog's death is proof of that.
by Julie xxx.xxx.194.244
February 08, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have reasonable prices?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.79.13
January 30, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Vickie xxx.xxx.238.90
October 20, 2012
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.224.116
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.24.2
August 25, 2012
I am going to refer everyone I know here. I absolutely love this place. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Anonymous
February 14, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous
November 20, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 11, 2011
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Map and Directions
Highway 67 South, Poplar Bluff, MO 63901