Directory > Providers > Pet Services > Animal Hospital > MI > Novi > Animal Emergency Center > Reviews

Animal Emergency Center

Nearby

Animal Hospitals

Briarpointe Veterinary Clinic

Novi, MI

Breckenridge Veterinary

Novi, MI

Breckenridge Veterinary

Novi, MI

Meadowbrook Veterinary Clinic

Novi, MI
Get Featured on Wellness.com > Learn More
Animal Emergency Center
Animal Emergency Center
(2 Reviews)
> Get Phone Number & Directions
24255 Novi Road Novi, MI 48375
Add a Review

Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Recommended
2 star average for Recommended
Environment
3 star average for Environment
Staff
1 star average for Staff
Expertise
1 star average for Expertise
DO NOT USE Animal Emergency Center of Novi!

This has to be the absolute, beyond any doubt, worst veterinary service you can find. I strongly recommend that you make the longer drive to Michigan Veterinary Specialists, now BluePearl, on Inkster in Southfield. I only have good things to say about their services.

These sadists completely misdiagnosed my ten year old vizsla's symptoms. I don't think any of the vets actually examined him and they didn't spend more than a few minutes reviewing my dogs charts. They certainly had no clue what he was going through. The techs there must be too afraid to suggest to the doctors that their diagnosis isn't working out as it should.

When I checked him out, I was told by the night vet, the same one who checked him in, a squeak of a vet who seems to shoot him the hip, that he could do everything but stand up. She put him on restricted exercise. She said he could eat, drink and reposition himself. She said he should be fully recovered in a day or two. I didn't understand why I wasn't allowed to carry him out to the car.

As soon as they put him in my car I could see that not only could he not stand, he had no muscle control below the neck. His toes were curled under and his neck was hyper-extended. His head waved frantically back and forth in apparent fright. When I got him home I found his eyes wouldn't focus or react to a bright light, he couldn't eat or drink or respond to his name, he had no bladder or bowel control. He swallowed his tongue suffocating himself and died six hours after I took him home.

He was a lovable, kind and caring companion. He did not deserve to suffer like he did. There can be no excuses. These people just care about making money and will use your pet to maximize their return.
by Terry H xxx.xxx.16.158
June 18, 2014
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
May 30, 2011
Add a Review
Map and Directions
24255 Novi Road, Novi, MI 48375