Sarah Ward, Practice Manager

Sarah  Ward, Practice Manager
Tidewater Veterinary Hospital, LLC 30079 Three Notch Road Charlotte Hall, MD 20622
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I've been going there since moving here in 1973. Many vets have been through there in that length of time and I always received the help I needed. I've lost many animals due to old age or serious illnnesses in that number of years. Everyone is just so experienced and dependable. Thank goodness they are there for us animal lovers.
by Carolyn Dyson xxx.xxx.211.235
December 24, 2014
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.66.146
January 26, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Were the waiting room chairs comfortable at this animal hospital?
Average
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this veterinarian friendly?
Not Really
by Anonymous xxx.xxx.157.247
October 05, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely not! I was a complete wreck waiting by the phone
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by anonymous xxx.xxx.138.234
August 19, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.249.188
November 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.0.186
March 23, 2012
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 17, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider treat every client equally?
Yes, they don't show favoritism
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
April 25, 2011
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