Amherst Veterinary Clinic

Amherst Veterinary Clinic
Amherst Veterinary Clinic 300 North Pleasant Street Amherst, MA 01002
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.125.10
January 15, 2014
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.31.62
December 17, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.143.190
February 06, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.229.103
December 24, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
March 05, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
October 23, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you going to visit this provider again?
Without a doubt!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 03, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 31, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Anonymous
June 24, 2011
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