Town & Country Veterinary Clinic

Town & Country Veterinary Clinic
Town & Country Veterinary Clinic Bloomington, IN 47404
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this veterinarian friendly?
Extremely Friendly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did they follow up with you after your appointment?
Yes.
Would you refer this provider to a family or friend?
Yes
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous xxx.xxx.203.185
April 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.67.38
April 22, 2013
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
They gave me some advice but I didn't find it helpful
Did you feel safe in this provider's care?
No, I was scared
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.174.97
January 03, 2013
Was the waiting area spacious?
No, but I can always find a seat
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.140.237
November 23, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have reasonable prices?
Yes
by Marcia xxx.xxx.2.81
November 20, 2012
by Anonymous xxx.xxx.1.4
September 24, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by 00000000000 xxx.xxx.36.223
August 01, 2012
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they don't always seem to know what's next. I was satisfied with my visit. The doctor was helpful and obviously cares about his "patients". The office was very easy to locate even though in a rural setting.
by Hemirr xxx.xxx.224.2
August 01, 2012
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 03, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this animal hospital?
Average
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous
October 05, 2011
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