Kaskaskia Valley Animal Hospital

Kaskaskia Valley Animal Hospital
Kaskaskia Valley Animal Hospital 820 West Jackson Street Sullivan, IL 61951
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.102.33
February 14, 2014
Was this veterinarian friendly?
Extremely Friendly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Would you recommend this animal hospital to others?
I Already Have
Were you able to relax during your appointment?
Yes, I was completely at ease
by happy customer xxx.xxx.124.22
July 11, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.69.117
May 13, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
February 08, 2012
Their office was well organized and clean. They are exceptionally knowledgeable and extremely helpfully and friendly! There is a local vet in town but i drive the extra 30miles to go to this one because of there service and the above!
by Anonymous
January 24, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
January 12, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
November 07, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider offer flexible appointment times?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider listen to your input and concerns?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
July 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 18, 2011
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