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Southern Crescent Animal Emergency Clinic

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Southern Crescent Animal Emergency Clinic
Southern Crescent Animal Emergency Clinic
(14 Reviews)
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Fayetteville, GA 30214
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
June 05, 2011
I was only allowed to stay with my pet for part of the appointment, which I really didn't like very much because it gives my pet anxiety to be in a room filled with strangers. They barely had any magazines to choose from, and the ones that were available weren't very interesting. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. WARNING*****DO NOT TAKE YOUR PET TO THIS FACILITY***** THEY CHARGE FOR SERVICES SPECIFICALLY ASKED NOT TO DO, AND DO NOT GO OVER THE ESTIMATE WITH YOU SO YOU CAN MAKE AN EDUCATED DECISION. THEY JUST CHARGED MY 149.00 FOR BLOODWORK FOR MY DOG THAT THEY WERE TOLD NOT TO DO. AFTER INQUIRING ABOUT THIS CHARGE, THE REFUSED TO REFUND SINCE IT IS NOT THEIR "POLICY" TO REFUND. BE VERY CAREFUL WHEN USING THIS FACILITY.
by Anonymous
June 01, 2011
We had an absolutely terrible experience with Southern Crescent. Our elderly cat had terminal cancer, which we were treating with palliative care, and over the holiday in December he suddenly got much worse overnight, such that we knew he couldn't wait until our regular vet was available for euthanasia.

I called ahead to SC, and they were very nice on the phone. However, I learned when we got there that they do not do the industry standard for euthanasia - sedative plus overdose of anaesthetic - they just do the anaesthetic. I trusted them that this wouldn't be an issue, but that was a terrible decision on my part.

They took my cat in back, and inserted an IV port. Then they brought him back to us to say goodbye. When the vet, Dr. Alison McIntire DVM, came in to administer the drug, it wouldn't go in well - apparently the IV port had become dislodged, despite being taped down by about a billion layers of tape. Because the anaesthetic causes a terrible burning sensation, and it was going into his skin, my cat snapped at her. She then refused to finish the injection, insisting that "he needs to go in back so the techs can work on him." Not her - the techs.

I said no, and asked her to find another solution. In the meantime, my cat was dying, terrified, and in pain. She left and came back with a large burly man, who wanted to pin my cat down. She seemed annoyed and irritated with us, and said that my crying was responsible for upsetting my cat. Finally, she injected the anaesthetic into his hind leg. But it took 15 minutes at least for everything to happen, and she was mean and snappy, and it was completely traumatic for me and my husband, and my cat's life ended in pain and fear.

I would never, EVER recommend Southern Crescent to anyone - they euthanize inhumanely, and they are obviously not in the business of making your pet or you comfortable. I hope they go out of business, and I complained to my regular vet about them.
by Anonymous
April 13, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous
March 13, 2011
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Fayetteville, GA 30214