They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I was impressed, with Dr. Wheat. I only feel that they need more Vets, as she was the only one there. There was a backup, and I know she had to be overwhelmed. It was the Easter weekend and so many sick and injured pets...
This place is a sorry excuse for a vet officee all they are is a butchering block for innocent animals... we took my dad's chihuahua up there for emergency surgery because he had kidney stones and they were shutting his kidneys down. They knew he couldn't urinate and hadn't in 2 days, they pumped him full of medicine and filled his bladder up, then said they had to do surgery to release the pressure on his bladder, they said the surgery would be roughly 3000 and needed it up front... if they hadn't filled him full of medicine he wouldn't of died... they let him suffer... I mean my dad is 60 and was given only a couple years to live and that was about 8 months ago and that dog was his only and best friend... they took my dad's best friend away... then all the nurses and staff were rude as can be to my mom who took it hard... this place is a joke and they deserve to be shut down... if you're willing to take you animal to this place be preparred to loose them as we did ours... I hate this place because they're money hungry cold hearted animal killers... I hope the state goes in and shuts them down before they kill more animal... oh and after it was all said and done, they made us pay 300 before we could leave...
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed. They made the extra effort to make sure every question and concern I had was addressed.
I was only allowed to stay with my pet for part of the appointment, which I really didn't like very much because it gives my pet anxiety to be in a room filled with strangers. They barely had any magazines to choose from, and the ones that were available weren't very interesting. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. WARNING*****DO NOT TAKE YOUR PET TO THIS FACILITY***** THEY CHARGE FOR SERVICES SPECIFICALLY ASKED NOT TO DO, AND DO NOT GO OVER THE ESTIMATE WITH YOU SO YOU CAN MAKE AN EDUCATED DECISION. THEY JUST CHARGED MY <url removed> FOR BLOODWORK FOR MY DOG THAT THEY WERE TOLD NOT TO DO. AFTER INQUIRING ABOUT THIS CHARGE, THE REFUSED TO REFUND SINCE IT IS NOT THEIR "POLICY" TO REFUND. BE VERY CAREFUL WHEN USING THIS FACILITY.
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