Healthfit

Healthfit
Healthfit 1656 Town Square Southwest Cullman, AL 35055
Add a Review

Consumer Feedback

(3 Reviews)
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Expertise
3 star average for Expertise
Service
1 star average for Service
This gym has the worst business management I have ever come across in my life. To begin with my daughter joined this gym a couple years ago and they took the payment out twice each month. Once using the debit card and once using the bank routing and account. Took 3 months to finally get Kevin on the phone to get it corrected and refunded. Kevin is the only person there who can take care of those matters. Kevin is never there and never returns any phone calls. Now, my daughter cancelled her membership in March because she moved to a different city. They said it would take 30 days so we planned on paying for April. However they have also taken out May, June and July. Surprise! Kevin is never there and he is the only one who can take care of this. The quest begins again to reach Kevin and try to remedy the situation. This place should not be allowed to automatically withdraw payments from anyone's checking account if they have poor money management and are never available for assistance
by Susan Reynolds xxx.xxx.36.119
July 07, 2016
Health fit is nasty and also they steal money from your bank account and refuse to reimburse you. If you try to cancel your membership they will continue to draft the money from your account. I even changed bank accounts to stop the problem and somehow they managed to draft the money from my new account. I have reported them to the BBB but not sure if anything can/will be done. Just warning everyone before you give your account information to them. Also the employees are useless much like the owner!
by pissed off pregnant mommy who needs her money back xxx.xxx.97.24
May 16, 2015
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Dianne Knight xxx.xxx.177.93
September 04, 2012
Add a Review