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Kendall Pyper, DDS

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Kendall Pyper, DDS
Silver Falls Family Dental Care
(3 Reviews)
> Get Phone Number & Directions
214 Oak Street Silverton, OR 97381
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Value
4 star average for Value
Week of the 19th of January
Dr Pyper's assistant told him on a sunday the she hurt her hand and wouldn't be able to work. he told her he wanted her to be there all week because he didn't want to reschedule people. she is his only assistant and was not able to assist and procedures. I was in the office Monday morning before they opened, she had no problems stating this in front of the patients.
Dr Pyper came in unaware she had made the statements above a few minutes later.
I was to suppose to have a broken tooth pulled the next day. Monday morning they did molds to modify my partial and it would be back Tuesday and I would have it after the tooth was pulled.
she couldn't assist in the pulling (though he never acknowledge this fact) of the tooth so he said it could stay in my mouth six months and no need to pull it now.
The mold was made for my partial to fit without the tooth in my mouth. He said on Tuesday that the partial was made for my tooth to still be in. The partial didn't fit at all, due to the tooth not being pulled. He modified the partial enough for it to fit in my mouth - the bite wasn't even checked - one side was not touching the lower teeth. One of my lower teeth was chipped due the partial hitting it.
He's also telling me during his attempt to make it fit that I wouldn't be able to use a partial for my front teeth. that I would more than likely have to take it out to eat - as it was smashing the lower teeth due to the tooth not being pulled. He was recommending that I do a 6 tooth bridge at 3 times the price.
All of this because his assistant couldn't assist due to her hand and he didn't want to reschedule patients. He made excuses not only to me why procedures were not necessary.
by Bob xxx.xxx.198.125
January 23, 2015
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this dentist use current and safe equipment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.197.194
April 10, 2013
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They were so nice and professional and even called me to remind me about my upcoming appointment. Dr. Pyper is very thorough and takes the time to explain what he's doing. He is friendly and makes me feel comfortable. Overall, a GREAT experience!
by Lainie
November 28, 2011
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Map and Directions
214 Oak Street, Silverton, OR 97381