Gina Chang, L.Ac., Dipl.O.M.

Gina Chang, L.Ac., Dipl.O.M.
All About Wellness, P.C. 7052 SW Nyberg Street Tualatin, OR 97062
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I booked an appointment with this provider, who IS within my preferred MODA Health network. They had me fill out four pages of paperwork before my first appointment that took OVER an hour. The day of the appointment, Tom the receptionist called to let me know I had a deductible I had not met. I said I was aware of it, and thanked him for explaining details of the health plan I signed up for (and was fully aware of). He then said I had to pay in advance of them billing MODA after first appointment. I called MODA, they said Tom was incorrect, they must first process claim before final amount owed is determined. I called Tom back to explain, he still insisted on payment 'up front'. I said I'll not comply with you but rather proceed per MODA instruction, and he said sorry, that's office policy. I informed him I would not do business with him. MODA is now investigating him for non-compliance with their contract.

THIS IS A HEALTH CARE PROVIDER MORE CONCERNED ABOUT YOUR WALLET THAN YOUR HEALTH.
by BB Faris xxx.xxx.205.248
February 12, 2015
Dr. Gina has helped me with multiple issues over the past five years that Western medicine would not address. Her knowledge and concern continue to impress me.
by Cari Catlow xxx.xxx.0.194
November 12, 2014
Did you experience any negative side effects after your acupuncture treatment?
Not at all! I felt absolutely fantastic after my treatment
Would you recommend this acupuncturist to others?
I Already Have
Did this acupuncturist have reasonable prices?
Yes
Does this acupuncturist treat their staff well?
Yes
Did this acupuncturist leave you unattended for an extended period of time?
No, I was always attended to
by Victoria xxx.xxx.172.121
March 12, 2014
They took the time to explain to me what makes acupuncture effective. They were very knowledgeable. They have a very good professional reputation. They are recognized in the community as being a top acupuncture clinic. They've never used foul language, which has bothered me at some of the other places I've been to. They always make an extra effort to be polite and courteous. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Chrissyq xxx.xxx.64.114
November 04, 2013
Did this acupuncturist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to find parking at this acupuncture clinic?
Parking was easy to find and available
Was your pain reduced after visiting this acupuncturist?
Absolutely! I feel better than I ever have!
Does this acupuncturist give unbiased advice?
Yes
Does this acupuncturist welcome questions?
Absolutely! They were happy to answer all of my questions
by Anonymous xxx.xxx.212.125
October 09, 2013
Was the waiting area spacious?
No, it was rather cramped
Did this provider have reasonable prices?
No, it was expensive.
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was it easy to find parking at this acupuncture clinic?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.3.205
October 07, 2013
Above average operation
by Gary xxx.xxx.98.107
January 08, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes
Was this acupuncturist friendly?
Very! The most welcoming office I've visited!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms clean at this acupuncture clinic?
Yes, I could tell they were cleaned regularly
by datagirl xxx.xxx.69.4
October 12, 2012
The restrooms were very well-stocked at this clinic. They always have toilet seat covers, paper towels and toilet paper and never run out. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their treatment rooms were fantastic. They were huge, very spacious, dimly lit, and well ventilated. I've been to other places that had really small treatment rooms and it's easy to get claustrophobic, but not here. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
March 08, 2012
Does this acupuncturist adhere to the "customer is always right" policy?
Absolutely not! They never listen to client complaints and argue with them
Was this provider's staff friendly?
Friendly Enough
Did this acupuncturist seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
November 09, 2011
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