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Golden Gate Pediatrics / CHS Healthcare

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Dawn Bertram-Stewart, MD, FAAP

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Golden Gate Pediatrics / CHS Healthcare
Golden Gate Pediatrics / CHS Healthcare
(10 Reviews)
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2562 Golden Gate Pkwy Naples, FL 34116
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this pediatrician patient with first-time mothers?
No, they make first-time mothers feel uninformed and inexperienced
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.139.82
March 27, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does the pediatrician over-treat your child for simple ailments?
Yes, even if it's a common cold, they run many expensive tests
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
by Anonymous xxx.xxx.138.46
February 05, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you going to visit this provider again?
Without a doubt!
Do other parents within your community respect this pediatrician?
Yes, they are respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by denise Gamache xxx.xxx.113.63
January 29, 2013
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They made the extra effort to make sure every question and concern I had was addressed. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
I love Dr Camina and his team....they are always working hard to please every patient...I dont have any problem, other peoples complained becuase no phone call are answered...I do disagree, maybe they can miss one but you can call them back and they will pick up the phone. Dr Camina office is a busy place and if you think about is for a good reason.....becuase they are good on what they doing.
by Yudi xxx.xxx.235.101
November 19, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.26.53
August 10, 2012
We have used GG Pediatrics for almost three years and with two of our children. We love Dr. Camina! The female Dr that we started with at the same office- not so much.

The office staff is hit and miss/mostly miss. They often fail to answer the phone when I have called for appointments during regular business hours. And they don't return the messages that I have left. Additionally, if you have private insurance they overcharge every visit. I have had to call central billing several times to straighten it out.

That being said, Dr. Camina is terrific with my girls. The pain of dealing with the office staff has not run me off yet- but almost.
by Anonymous xxx.xxx.70.34
May 14, 2012
Lack of staff, Dirty officces through out , rude service. Had to call several times to get someone on the phone. I am not pleased with this place. I was referred but I promise to never return and as far as the DR. is concerned hahahahaha it was like a comedy act. REALLY where did you get her from!!!!!!.
by Sue London
January 19, 2012
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 30, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were you able to relax during your appointment?
No, I was on edge
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 12, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
August 11, 2011
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Map and Directions
2562 Golden Gate Pkwy, Naples, FL 34116