New Trend Hair Salon

New Trend Hair Salon
New Trend Hair Salon Millcreek Shopping Centre Wilmington, DE 19804
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes
Did the staff at this salon pressure you to purchase unnecessary products?
Somewhat
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.1.225
September 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.235.80
April 10, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with their knowledge of the latest trends and fashions. All my questions were answered, and I can duplicate my hair style at home to look like I just left the salon!
by Miss queen xxx.xxx.169.250
January 29, 2012
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.117.19
October 07, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Are you going to visit this provider again?
If I need to, I'll return
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider answer all your questions?
Some were answered
by Anonymous xxx.xxx.175.251
June 02, 2011
Melissa does a fantastic job with hair color! I've struggled to find someone I could trust with my hair. I actually moved 2 hours away, and still drive up to see her when I need my color done. She is a master! .
by Bunches
May 23, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this salon to others?
Yes
Did this salon use current and safe equipment?
Yes
by Anonymous
March 06, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was happy that I got in for a follow-up appointment because it helped a lot! However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. New Trend Hair Salon styled my hair exactly how I asked. I went out right after and got so many compliments. I am a regular customer at this salon and love all the stylists, in particular the owner, Ginger. She is he best!
by Pat
February 11, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I was so impressed with the progress I was able to make after visiting New Trend Hair Salon. All my questions were answered, and I feel a lot more confident and hopeful about the future. This provider always makes an extra effort to make me feel respected and attended to! They always listen to every question or concern I may have! I recognized the shampoo and conditioner used at New Trend Hair Salon as some of the best brands on the market. They are used by the top stylists in the country.
by Loveinthehair
January 30, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did your hair stylist make sure he/she didn't spray water in your face?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
January 24, 2011
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