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Image 27 Drum Hill Road Chelmsford, MA 01824
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Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Does the staff at this salon always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was the staff at this salon friendly?
Not one bit
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Were you able to find out the price of your beauty treatment over the phone?
Definitely not. I called and they wouldn't give me a price
by Anonymous xxx.xxx.141.206
September 20, 2013
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you feel safe in this provider's care?
Yes
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.136.219
July 19, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you recommend this provider to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 22, 2011
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