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Eileen Aviza, Owner

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Eileen Aviza, Owner
Cachet
(13 Reviews)
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1766 Western Avenue Albany, NY 12203
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
BEST PLACE TO GO IN ALBANY!! LOVE ALL THE GIRLS AND WISH THEY WOULD MOVE TO CALIFORNIA!!!
by Molly Wright xxx.xxx.41.194
January 24, 2015
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does the staff at this salon always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was the staff at this salon friendly?
Yes, they went above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did the staff at this salon leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.155.2
January 28, 2014
I’d choose them over any other salon anywhere. They have the best service I’ve ever seen. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I've never had a problem getting an appointment on the exact day and at the exact time I want here. I never have to cancel any of my plans for my appointment, it's great. This is the most positive atmosphere of any place you could visit! Eileen makes sure the customer comes first. If there is any question concerning a mistake, even if I forgot my appointment, Eileen always says, we (the salon) must have made a mistake. She even has come in early to accommodate my need! EVERYONE helps everyone else. It is a delight to see. One cuts, another sweeps up. I make a comment; someone else is right there with the solution! An AMAZING place to visit!
by Anonymous xxx.xxx.37.118
May 01, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Are you going to visit this provider again?
Without a doubt!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.148.82
March 11, 2013
Did your hair stylist make sure he/she didn't spray water in your face?
Absolutely. The stylist was very careful to make sure I stayed completely dry.
Were you satisfied with your beauty treatment?
It was the best I've ever experienced!
Did the stylist style your hair the way you asked?
Yes, It was exactly how I like my hair styled.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.121.175
January 22, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
How would you compare this salon to other salons you have visited?
Among the best I have seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to get all of your questions answered while you were at this salon?
Every question I had was answered thoroughly
by Rebecca xxx.xxx.47.88
October 24, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.253.126
December 17, 2011
Did this provider have reasonable prices?
Absolutely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.27.214
August 31, 2011
Would you recommend this provider to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.246.210
July 26, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
May 06, 2011
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1766 Western Avenue, Albany, NY 12203