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Cuts by US
Cuts by US
(12 Reviews)
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2835 Ledo Road Albany, GA 31707
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I had the worst experience ever with someone obviously new named Shannon she cut my hair and it looked like a blind person did it...The crazy part is that she had no clue how to fix the error and demanded that one of the other stylist fix her issue interrupting them from their customer ..This person then stated she was the Manager and spoke to the staff in a manner no one should have to experience very demanding and angry,.In competent and has no place in a mangement role unless you guys are ready to close the doors......
by Dr. Joan Alexander xxx.xxx.81.181
October 16, 2022
I got my haircut done by Alysse Kress. I am always pleased as well as my sons. We enjoy her company as well as her professional work. I will never go to anyone else as long as she is at Cuts by us. Thank you,
Melissa
by Melissa xxx.xxx.108.83
November 14, 2019
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.51.122
May 05, 2013
Was the waiting area spacious?
No, but I can always find a seat
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this salon have reasonable prices?
Absolutely!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to find out the price of your beauty treatment over the phone?
Yes, I called and they gave me their prices
by Anonymous xxx.xxx.150.204
April 30, 2013
Did this stylist ever take personal phone calls during your beauty treatment?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you recommend this salon to others?
If I Had To
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.186.24
December 27, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by James xxx.xxx.77.2
November 05, 2012
Would you recommend this salon to others?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.238.149
October 10, 2012
Let me first off state that I have been using Cuts By Us on Ledo, next to Wal-Mart, for the past 11 years, ever since I moved to Albany GA. The service is nice. The employees are nice. There is hardly any wait. And, for that, I always pay $20 (12.95 for the cut and the is tip). However, on 8-1-12, that ALL changed. I walked in to get a 12.95 haircut. I was kindly escorted to my seat immediately. The gentleman asked what I would like. I told him, 3/4 on the sides and 1in on the top. He says "Sure". He gets the clippers out, puts no guard on. By the way, I have NO apron nor hair guard on either!!! He buzz cuts my head military style. I had no chance to stop him as the clippers dug 3 inches into my forehead when I saw what was happening to me. Not even 3 minutes later, he is done. Blow dries me and wacks me with a duster. My shirt and shorts are now covered in pieces and specs of hair, since obviously i had no apron on. Im beyond angry, yet calm and silent! I walk to the counter. Give him a $20 and ask for ALL my change back please. He does and slams the receipts hard into the counter, startling even the other female employees and customers. Now... I have no idea what this man's problem was or was I was treated like a second class citizen in a place of business. But if the owner is reading this---I want my 12.95 refunded back to me and his "attitude" corrected. That is absolutely no way to treat a 11 year customer! If not, I'll do business elsewhere! Sincerely, Corey Perkins
by Corey Perkins xxx.xxx.64.12
August 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.39.86
February 16, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Adammccormicks xxx.xxx.139.48
February 01, 2012
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Map and Directions
2835 Ledo Road, Albany, GA 31707