Hair Identity

Hair Identity
Hair Identity Sycamore Square Shop Midlothian, VA 23112
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I went here to get a cut and color - the color came out perfect, but the cut was AWFUL. I asked for a shoulder bob and the girl cut it to my chin! I had to go to another salon immediately afterwords to get it fixed! I called the salon to complain but they wanted me to come back to the same girl to get it fixed and refused to give a refund. I personally think that is awful customer service! Go here for color BUT NO CUTS! CUSTOMER SERVICE WAS HORRIBLE.
by Anonymous xxx.xxx.24.162
April 11, 2013
Ruth was wonderful! Listened to what I wanted and delivered! A cute little shop. They have at least one natural (paraben free/sulfate free) line of products. They staff were all very friendly and welcoming. Super affordable too. I was expecting to be paying $50-70 for a cut there, but nope! Only $22. Amazing.
by Laura xxx.xxx.151.251
December 22, 2012
Does the staff at this salon always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did the staff at this salon pressure you to purchase unnecessary products?
No, my decisions were always respected
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anne xxx.xxx.77.60
January 03, 2012
Donald rocks- go see him!
by Dianne S xxx.xxx.51.30
December 27, 2011
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.153.182
December 23, 2011
Liz at Hair Identity is fantastic. On top of being hilarious and so much fun, she does amazing color!
by jamie xxx.xxx.5.158
December 22, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.68.92
December 14, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
I Already Have
by Katie xxx.xxx.223.194
October 14, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.21.126
September 28, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Fairly Easy
Did this provider have reasonable prices?
Yes
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.35.130
August 08, 2011
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