Phil Muscarella, Owner

Phil Muscarella, Owner
Phil's Hairstyling 401 Monroe Turnpike, Rt. 111 Monroe, CT 06468
Add a Review

Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been to Phil's before -always as a walk-in and it was great.
However I took my 89 year old mother there to get her hair cut.
I never did catch the stylist name. She has a short haircut with shaved sides. She gave my mother a very, very short cut-like a man's.
I thought at the time she must have mis-understood what she was told.
Last week, I got her. I told her a trim-1 inch off-no layers. My hair
was very healthy-no split ends. She took over 5 inches off and angled the front. She told me it would look better!
by Liz xxx.xxx.134.57
December 06, 2015
Did the waiting room smell clean?
Mostly
How would you rate your experience with this provider?
Not good
by Anonymous xxx.xxx.61.52
January 27, 2015
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.183.4
March 26, 2013
Was this salon clean?
It could have used some cleaning
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this salon prominently display their credentials or business license?
Yes
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
by Anonymous xxx.xxx.33.9
March 17, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.212.218
October 15, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to find out the price of your beauty treatment over the phone?
Absolutely. They were happy to answer all of my questions
Did the stylist spend extra time washing your hair?
Yes
by Anonymous xxx.xxx.124.146
October 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.16.103
August 19, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by K xxx.xxx.17.53
April 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.55.85
February 22, 2012
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.62.113
December 27, 2011
Add a Review