Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this salon ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider late to your appointments?
No, they were on time
Did this provider use excessive foul language?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her