Le Hair

Le Hair
Le Hair 8290 West Camelback Road Suite 106 Glendale, AZ 85303
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Went in for highlights @ Le Hair on 75th & Camelback and left with orange yellow hair and bleach powder falling on my face under dryer from a foil she removed.. Lisa Mode Stylist was slow took her 4hrs to do a partial highlight then painted a toner on then blow out. She was trying to sell another process on top of partial highlights to cover her mistakes where bleach had bled. The product was not left on long enough and in two large areas my hair was white over processed around my ears. Left two bleach stains on my shirt. Lisa was painting product with a brush on hair and the product was flying around and landed on my upper eyelid and I wiped it off this happened twice. When I was ready to leave I made mention that the whole back of my shirt was wet from top to almost bottom of lower back and I had to ask her if she could dry my shirt so my dry hair wouldn't get wet again. Lisa Mode said some people get wet at the washing bowl?? I have never experienced this before. Then to top of I got sticker shock at the front desk she told me it would be $125.00 for partial highlight and toner and a blow dry style and that a style does not come with the service as this was the first time I had to pay in addition to another service. The last service I had with her was a FULL highlight, toner, haircut that was uneven and blow dry for $125.00. I told her I would have appreciated her communicating this to me before she started. At the front desk two other stylist's jumped in the making it a crossfire while Lisa was explaining how my hair was thicker and longer this time so more $$$. This Stylist only takes cash and offers no receipt. This is not how a customer should be treated from bleach on face & clothes, yellow orange color, wet shirt and not being upfront about what everything would cost. Lisa never apologized the 4 hours I went through all this and didn't care. This was and uncomfortable experience. Please use wisdom before going to this salon.
by Marie xxx.xxx.158.45
August 27, 2014
Does this provider have a good professional reputation within your community?
Definitely
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Were the restrooms well-stocked at this provider's office?
Ok
Does this provider return your phone calls?
Yes
Were the staff members able to answer your questions?
Definitely
by Erica xxx.xxx.109.138
April 29, 2014
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. Their salon was very dirty with hair nobody swept and the cover was dirty that the put on me. I always look forward to reading the magazines in the waiting area while I'm waiting for my beauty treatment, but here they only have a couple of magazines. They need a much bigger selection. One thing I didn't like was that I was left during my cut , hair dropped and she walked off....why I'm not sure then she came back and resumed which worried me. I wish they had been a little more attentive.
by Mommy25 xxx.xxx.237.36
February 22, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider listen to your input and concerns?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.211.101
January 16, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.11.47
December 28, 2012
I ended up spending quite a bit for my visit. I went to Jenn in Glendale. I believe she is neither skilled or properly trained in Color nor Cut. She did the opposite of several of my requests. She does not listen. Based on my experience, I wouldn't recommend them to my friends or family.
by Disappointed xxx.xxx.65.74
October 16, 2011
How would you compare this salon to other salons you have visited?
Among the best I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you going to visit this provider again?
Sure
by Anonymous
March 22, 2011
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