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Steven Murphy, MD

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Steven Murphy, MD
Offices of Steven A. R. Murphy, MD
(40 Reviews)
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23 Maple Avenue Greenwich, CT 06830
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 22, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They paid close attention to me and all of my questions were answered. They have really great customer service here. They always put their customers first, regardless of the situation. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by JJ
October 17, 2011
Was this geneticist's staff friendly?
Not Really
Did you experience unnecessary pain during your visit?
No
Was this provider's office easy to locate?
Fairly Easy
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
August 24, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the waiting room chairs comfortable at this geneticist's office?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 16, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 10, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider have helpful information available online?
Yes, but its hard to find
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 09, 2011
Did this geneticist answer all of your questions?
No, I left confused and frustrated
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
July 22, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this provider to others?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
July 05, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 01, 2011
Was this geneticist friendly?
Extremely Friendly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 29, 2011
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Map and Directions
23 Maple Avenue, Greenwich, CT 06830