Christopher Mocek, MD

Christopher Mocek, MD
The Innovative SpineCare Clinic 9101 Kanis Road, Suite 400 Little Rock, AR 72205
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
i have had several pain doctors throughout the years and i have been so blessed to have found Dr. Mocek. He has an excellent bedside manner, is patient and listens to you. He takes his time and finds out the best option for you. I have an uncommon nerve disorder and is extremely painful but with Dr. Moceks help my pain is under control which is a dream come true. I have my life back which is what he strives for. Typically depending on what is being done you are looking at maybe 45 minutes to an hour wait. unfortunately for pain doctors that is just part of it. I have waited MUCH longer at ther pain doctors. If you are looking for a kind, trustworthy, dr that will take action to get you out of pain he is your man
by vickie doles xxx.xxx.148.34
November 24, 2016
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Some were answered
Did this provider take time with you at your appointment?
Yes
Did this provider show attention to detail?
Yes
by Anonymous xxx.xxx.220.101
September 06, 2016
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Deaccon G xxx.xxx.145.132
July 13, 2012
Did this provider answer all of your questions?
Yes
Would you recommend this pain management specialist to others?
Yes
by Anonymous
February 28, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
January 25, 2012
The letter I had to write to them, this should tell it like it is.

July 26th, 2011

To Doctor Chris Mocek and staff:

I, XXXX request to be released from the pain contract I have signed with Dr. Chris Mocek as of July 12th, 2011.
I have found the service I received from Dr. Mocek to be adequate but not completely helpful. But that is not my main reason for leaving your clinic. See below for my three reasons for leaving:

1) On July 1st I received a reminder call that I had an appointment on July 5th with your clinic. Knowing that my work would make it impossible for me to get away the following week due to year end closing of the state books, I called your office on the 1st only to not find anyone there to answer my call. It being a holiday weekend that means I would have to wait until the 5th (the day of my appointment) to cancel. When I did finally getting a person to change appointment times I was told they canceled my appointment for that day. And then she said that because I would run out of pain meds within a week, she would schedule me for July 12th. I reluctantly agreed that she was correct on the pain meds and agreed to come on the12th. I had to fight to get time off on that Tuesday from work since this time of year is a busy time for me. I arrived at the time she told me to come only to show up and be told I did not have an appointment and that I could not be seen. The front desk person was very rude and accused me of lying and not keeping appointments and not canceling when I actually did cancel and reschedule my appointments. This is the main reason I wish to be released and go to another doctor.

2) I find your staff to be rude and not considerate of the patients needs. Whenever I have been in there I feel I have been treated as a number not as a patient with real pains. OF which I have been in constant pain since July 12th and no doctor will help me until I have a release from you.

3) But most of all I need to have a clinic that I can go to that will have more available hours that what your clinic allows. I am off every other Friday and your office is not even open for seeing people nor is there a real person there on Fridays to answer questions or change appointments if need be.

So it is today I called your office only to be told that you will not release me until I put in writing that I wish to be released from your care. This information should have been told to me two weeks ago when I called and told them I wanted to be released. I find the professionalism of your staff to be very lacking. Since this has been an ongoing problem I request release from your care effective July 12th, 2011 and all files will be forward to my new doctor.

Signed
XXXXX

DO NOT GO HERE IT IS A WASTE OF TIME AND MONEY
by Unhappy with provider
July 26, 2011
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